Notice: Please do not include confidential information such as account numbers or SSN in the form below.
Please enter your contact details and a short message and we’ll get back to you as soon as possible.
Address:
PO Box 1303
214 W. Front St.
Suite 325
Nome, AK 99762
Office Phone:
907-304-1143
Nome Office Hours:
9:15am-6:15pm | Monday-Friday
Customer Service (Toll Free):
The Toll Free number is open 24/7/365
(800) 961-8253
If your issue is unresolved by QuyanaCARD (907) 304-1143, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be made in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Formal complaint forms may be submitted via:
- Fax: (907) 465-1230
- Email: msb_licensing@alaska.gov
- Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you have questions regarding formal complaints, please call (907) 465-2521.