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PO Box 1303
214 W. Front St.
Suite 325
Nome, AK 99762

Office Phone:

Nome Office Hours:
9:15am-6:15pm | Monday-Friday

Customer Service (Toll Free):
The Toll Free number is open 24/7/365

For Metropolitan Commercial Bank Cards, please call (800) 961-8253

For Axiom Bank Cards, call (866) 424-2764

For Alaska Residents Only:

If your issue is unresolved by Quyana Card (907-304-1143), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here:

Submit formal complaint form with supporting documents:
Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at or call Nine Zero Seven Four Six Five Two Five Two One