Adii! Stop the overdraft fees!*

$34.3 BILLION

US consumers paid $34.3 billion in bank overdraft fees in 2017.
QuyanaCARD will never charge you an overdraft fee.*
Since QuyanaCARD is a prepaid debit card account, you can only spend what you have on your card account.

*Other fees may apply; see terms and conditions for more information.

When you refer friends & family who sign up for a new QuyanaCARD and opt in for Direct Deposit, YOU will receive $10 pre-loaded onto YOUR QuyanaCARD! Just have them contact us to get started.

Fee Schedule

Here’s what you can expect from your QuyanaCARD:

All Fees Amount Details
Get started
Card purchase
POS PIN Debit Purchase $1.00 Per POS PIN Debit Purchase
POS PIN Debit Purchase (Int’l) $1.00 Per POS PIN Debit Purchase (Int’l)
POS PIN Purchase (Declined) $0.50 Per POS PIN Purchase (Declined)
POS SIG Purchase (Declined) $0.50 Per POS SIG Purchase (Declined)
Monthly usage
Monthly fee $5.00 Charged 30 days after card issuance and thereafter.
Add money
Direct deposit $0.00 No Fee
Cash reload $5.00 1/2% (.005) of the total load with a minimum load fee of $5.00 and a max load fee of $25. (Per retail load)
Spend money
Bill payment (regular delivery) N/A N/A
Bill payment (expedited delivery) N/A N/A
Get cash
ATM withdrawal (U.S.) $3.50 or 1% Whichever is greater. Third Party ATM Fees May Apply.
ATM withdrawal (Int’l) $3.50 or 1% Whichever is greater. Plus, up to an additional 3% of the transaction amount-see “Sec.19 Int’l Transaction Fee.” Third Party ATM Fees May Apply.
ATM withdrawal (Declined) $1.00 Per ATM Withdrawal (Declined)
ATM withdrawal (Declined Int’l) $1.00 Per ATM Withdrawal (Declined Int’l)
Retail Unload $5.00 Per Retail Unload
Information
Customer service (automated) $1.00 The first 10 IVR calls per month are at no charge, and then $1.00 per IVR call thereafter.
Customer service (live agent) $3.00 No fee if calling to dispute a transaction on your card account or to report your card lost or stolen.
ATM balance inquiry (in-network) $1.00 Per ATM balance inquiry
ATM balance inquiry (out-of-network) $1.00 Per ATM balance inquiry
Using your card outside the U.S.
International transaction 3% Up to 3% of the transaction amount-see “Sec. 19 Int’l Transaction Fee.”
International ATM withdrawal $3.50 or 1% Whichever is greater. Plus, up to an additional 3% of the transaction amount-see “Sec.19 Int’l Transaction Fee.” Third Party ATM Fees May Apply.
International ATM balance inquiry $1.00 Per ATM Balance Inquiry
Other
Card-to-Card Transfer $2.50 Per Card-to-Card Transfer (Available in-program only)
Close Card $10.00 Applied when cardholder requests account closure and the remaining funds distributed via paper check.
Replace Card $4.95 One replacement per year at no cost.
Inactivity fee $5.00 Charged after 90 days of inactivity. Will replace monthly fee until new activity is conducted.

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to Metropolitan Commercial Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Metropolitan Commercial Bank fails, if specific deposit insurance requirements are met and your card is registered. See https://fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact Praxell, Inc. Quyana Prepaid Mastercard® Cardholder Services, by calling 800-961-8253 , by mail at QuyanaCARD Cardholder Services, PO Box 315, New York, NY, 10018 or visit https://go.cardportal.us.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit https://cfpb.gov/complaint.