Adii! Stop the overdraft fees!*
US consumers paid $34.3 billion in bank overdraft fees in 2017.
QuyanaCARD will never charge you an overdraft fee.*
Since QuyanaCARD is a prepaid debit card account, you can only spend what you have on your card account.
*Other fees may apply; see terms and conditions for more information.
Here’s what you can expect from your QuyanaCARD:
|POS PIN Debit Purchase||$1.00||Per POS PIN Debit Purchase|
|POS PIN Debit Purchase (Int’l)||$1.00||Per POS PIN Debit Purchase (Int’l)|
|POS PIN Purchase (Declined)||$0.50||Per POS PIN Purchase (Declined)|
|POS SIG Purchase (Declined)||$0.50||Per POS SIG Purchase (Declined)|
|Monthly fee||$5.00||Charged 30 days after card issuance and thereafter.|
|Direct deposit||$0.00||No Fee|
|Cash reload||$5.00||1/2% (.005) of the total load with a minimum load fee of $5.00 and a max load fee of $25. (Per retail load)|
|Bill payment (regular delivery)||N/A||N/A|
|Bill payment (expedited delivery)||N/A||N/A|
|ATM withdrawal (U.S.)||$3.50 or 1%||Whichever is greater. Third Party ATM Fees May Apply.|
|ATM withdrawal (Int’l)||$3.50 or 1%||Whichever is greater. Plus, up to an additional 3% of the transaction amount-see “Sec.19 Int’l Transaction Fee.” Third Party ATM Fees May Apply.|
|ATM withdrawal (Declined)||$1.00||Per ATM Withdrawal (Declined)|
|ATM withdrawal (Declined Int’l)||$1.00||Per ATM Withdrawal (Declined Int’l)|
|Retail Unload||$5.00||Per Retail Unload|
|Customer service (automated)||$1.00||The first 10 IVR calls per month are at no charge, and then $1.00 per IVR call thereafter.|
|Customer service (live agent)||$3.00||No fee if calling to dispute a transaction on your card account or to report your card lost or stolen.|
|ATM balance inquiry (in-network)||$1.00||Per ATM balance inquiry|
|ATM balance inquiry (out-of-network)||$1.00||Per ATM balance inquiry|
|Using your card outside the U.S.|
|International transaction||3%||Up to 3% of the transaction amount-see “Sec. 19 Int’l Transaction Fee.”|
|International ATM withdrawal||$3.50 or 1%||Whichever is greater. Plus, up to an additional 3% of the transaction amount-see “Sec.19 Int’l Transaction Fee.” Third Party ATM Fees May Apply.|
|International ATM balance inquiry||$1.00||Per ATM Balance Inquiry|
|Card-to-Card Transfer||$2.50||Per Card-to-Card Transfer (Available in-program only)|
|Close Card||$10.00||Applied when cardholder requests account closure and the remaining funds distributed via paper check.|
|Replace Card||$4.95||One replacement per year at no cost.|
|Inactivity fee||$5.00||Charged after 90 days of inactivity. Will replace monthly fee until new activity is conducted.|
Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to Metropolitan Commercial Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Metropolitan Commercial Bank fails, if specific deposit insurance requirements are met and your card is registered. See https://fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact Praxell, Inc. Quyana Prepaid Mastercard® Cardholder Services, by calling 800-961-8253 , by mail at QuyanaCARD Cardholder Services, PO Box 315, New York, NY, 10018 or visit https://go.cardportal.us.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit https://cfpb.gov/complaint.