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Account Setup & Login

Activate your card, check your balance, add or transfer funds, report a lost or stolen card, and more. Be sure to log into the appropriate portal by checking the back of your card to see which bank issued it. 

Metropolitan Commercial Bank Account Login
Axiom Bank Account Login

Contact Us

Use our online contact form

866-4QUYANA
(866-478-9262)

PO Box 1303

214 W. Front St. Ste. 325
Nome, AK 99762
Phone: 907-304-1143
Fax: 866-336-9497

BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULES, IF ANY.

For Metropolitan Commercial Bank Prepaid Cards (cards with numbers that begin with 5102): This card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of metropolitan Commercial Bank© 2014.

This card must be surrendered upon demand.

For Customer Service, call Praxell Inc. Quyana Cardholder Services at 1-800-961-8253, or write Quyana Prepaid Mastercard, PO Box 315, New York, NY, 10018, or go to: go.cardportal.us

For Axiom Bank cards (cards with numbers that begin with 5235): The Quyana Card Prepaid Mastercard is issued by Axiom Bank, N.A, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your enclosed Cardholder Agreement and the enclosed Fee Schedule. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us 24 hours a day toll-free at 1-866-424-2764.

*Important information for opening a card account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify and record information that identifies each person who opens a card account. What this means for you: When you open a card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

**ATM bank fees may apply.

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